We’re happy to announce that all services have been fully restored. Thank you for your patience during this time!
Posted Oct 21, 2024 - 18:42 PDT
Update
We’re happy to report that services have been fully restored. While you may still experience some intermittent slowness, error messages should no longer appear. If you do encounter any issues or need further assistance, please don't hesitate to reach out to us via chat. We're continuing to monitor the situation to ensure everything runs smoothly.
Posted Oct 21, 2024 - 15:57 PDT
Monitoring
Services have been largely restored, although you may still experience occasional slowness. If you do encounter any issues, please feel free to reach out to us via chat. We’re closely monitoring the situation to ensure full stability.
Posted Oct 21, 2024 - 12:40 PDT
Identified
We are aware of the issue and services may continue to be slow or inaccessible at this time. Our team is actively working to resolve it as quickly as possible. Thank you for your patience, and we apologize for the inconvenience.
Posted Oct 21, 2024 - 09:58 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2024 - 09:17 PDT
Investigating
We are currently experiencing a system outrage. Our team is investigating the issue and will work on a fix as soon as possible. For emergency request, please email support@moego.pet
Posted Oct 21, 2024 - 08:53 PDT
This incident affected: MoeGo Mobile App and MoeGo Web Version.