Identified - The Email Campaign feature is currently unavailable, and emails are not being delivered. We’ve identified the root cause and are working to resolve it as quickly as possible.
Jan 18, 2026 - 22:53 PST
MoeGo Mobile App Operational
90 days ago
99.97 % uptime
Today
MoeGo Web Version Operational
90 days ago
99.97 % uptime
Today
Authentication API Operational
90 days ago
100.0 % uptime
Today
Payment Operational
90 days ago
100.0 % uptime
Today
Online Booking Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Map Operational
90 days ago
100.0 % uptime
Today
Google Apps Maps Operational
Stripe API Operational
Stripe JS Operational
AWS ec2-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS globalaccelerator Operational
Support Chat Operational
90 days ago
99.96 % uptime
Today
Twilio SMS Long Code, North America Operational
Email Major Outage
90 days ago
50.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

Unresolved incident: Email Campaign Currently Unavailable.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Resolved - This incident has been resolved.
Jan 9, 14:03 PST
Update - Intercom is stable and fully operational again. Live chat and email support functionality have fully returned.
Jan 9, 14:03 PST
Update - Intercom appears to be back up and live chat and email support has been restored. We will continue to monitor the stability.
Jan 9, 12:52 PST
Monitoring - Intercom is still down
Please be assured that we actively monitoring all communication from Intercom regarding the issue.

Investigation Ongoing for 33 minutes
Affecting: Live chat and email support.

Jan 9, 12:12 PST
Update - We are continuing to investigate this issue.
Jan 9, 11:42 PST
Investigating - Intercom is down, affecting all customer support communication—live chat and email. We are currently awaiting updates from Intercom and will continue to provide updates here.
Jan 9, 11:39 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.