Identified - The Email Campaign feature is currently unavailable, and emails are not being delivered. We’ve identified the root cause and are working to resolve it as quickly as possible.
Jan 18, 2026 - 22:53 PST
MoeGo Mobile App
Operational
90 days ago
99.97
% uptime
Today
MoeGo Web Version
Operational
90 days ago
99.97
% uptime
Today
Authentication API
Operational
90 days ago
100.0
% uptime
Today
Payment
Operational
90 days ago
100.0
% uptime
Today
Online Booking
Operational
90 days ago
100.0
% uptime
Today
Messaging
Operational
90 days ago
100.0
% uptime
Today
Map
Operational
90 days ago
100.0
% uptime
Today
Google Apps Maps
Operational
Stripe API
Operational
Stripe JS
Operational
AWS ec2-us-west-2
Operational
90 days ago
100.0
% uptime
Today
AWS rds-us-west-2
Operational
AWS elb-us-west-2
Operational
AWS eks-us-west-2
Operational
AWS s3-us-west-2
Operational
AWS cloudfront
Operational
AWS globalaccelerator
Operational
Support Chat
Operational
90 days ago
99.96
% uptime
Today
Twilio SMS Long Code, North America
Operational
Email
Major Outage
90 days ago
50.97
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jan 20, 2026
No incidents reported today.
Jan 19, 2026
No incidents reported.
Jan 18, 2026
Unresolved incident: Email Campaign Currently Unavailable.
Resolved -
This incident has been resolved.
Jan 9, 14:03 PST
Update -
Intercom is stable and fully operational again. Live chat and email support functionality have fully returned.
Jan 9, 14:03 PST
Update -
Intercom appears to be back up and live chat and email support has been restored. We will continue to monitor the stability.
Jan 9, 12:52 PST
Monitoring -
Intercom is still down Please be assured that we actively monitoring all communication from Intercom regarding the issue.
Investigation Ongoing for 33 minutes Affecting: Live chat and email support.
Jan 9, 12:12 PST
Update -
We are continuing to investigate this issue.
Jan 9, 11:42 PST
Investigating -
Intercom is down, affecting all customer support communication—live chat and email. We are currently awaiting updates from Intercom and will continue to provide updates here.
Jan 9, 11:39 PST