Intercom is stable and fully operational again. Live chat and email support functionality have fully returned.
Posted Jan 09, 2026 - 14:03 PST
Update
Intercom appears to be back up and live chat and email support has been restored. We will continue to monitor the stability.
Posted Jan 09, 2026 - 12:52 PST
Monitoring
Intercom is still down Please be assured that we actively monitoring all communication from Intercom regarding the issue.
Investigation Ongoing for 33 minutes Affecting: Live chat and email support.
Posted Jan 09, 2026 - 12:12 PST
Update
We are continuing to investigate this issue.
Posted Jan 09, 2026 - 11:42 PST
Investigating
Intercom is down, affecting all customer support communication—live chat and email. We are currently awaiting updates from Intercom and will continue to provide updates here.