SMS Delivery Failures (US)
Incident Report for MoeGo
Resolved
Twilio is reporting they are no longer receiving message delivery failures. This incident has been resolved.
Posted Oct 23, 2024 - 00:05 PDT
Monitoring
Twilio is observing successful SMS delivery. Twilio will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 22, 2024 - 16:51 PDT
Update
Twilio continues to investigate the issue causing SMS delivery failures. Their engineers are working with their carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 22, 2024 - 14:24 PDT
Investigating
Some SMS messages may be experiencing delivery failures due to an issue with our third-party messaging provider, Twilio. They are actively working with their carrier partners to resolve the issue. We will keep you informed as more updates become available. We apologize for any inconvenience this may cause and appreciate your patience.
Posted Oct 22, 2024 - 13:16 PDT